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FAQ
REACH OUT TO US!
Customer Service operating hours :
Monday - Friday
09:30 AM to 06:00 PM (IST).
Closed on Saturday Sunday and
Public Holidays.
FREQUENTLY ASKED QUESTIONS
What does Apostalcode offer?
We currently offer handbags, wallets, micron-plated jewellery and bag charms/accessories, with more lifestyle pieces coming soon.
Are your products original designs or curated pieces?
Apostalcode features a mix of original in-house designs and carefully curated statement pieces, chosen for quality, comfort and a quiet, minimal aesthetic.
Are earrings and customised items returnable?
For hygiene and personalisation reasons, pierced earrings and customised/personalised items are not returnable or exchangeable. Final sale pieces and special gift boxes are also non-returnable.
Is my payment information secure?
Yes. All payments are processed through trusted, encrypted payment gateways (UPI, cards, net banking, wallets, etc.). We do not store your full card details on our servers.
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