PRIVACY POLICY

Effective Date: 04 June 2025
Website: https://www.apostalcode.com

Owner: VAGARI ENTERPRISE LLP (“Apostalcode”, “we”, “us”, “our”)

Your privacy is important to us. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways – we do not store full card details)

b. Technical Information

IP address
Browser type and version
Device type and identifiers
Operating system
Cookies and usage data (pages visited, time spent, referral source, etc.)

c. Transactional & Interaction Information

Order history and invoice details
Cart and wishlist contents
Communication history with customer support
Preferences (such as saved addresses)

2. How We Use Your Information

We use your information to:
Process, confirm and deliver your orders
Manage your account and preferences
Provide customer support and respond to your enquiries
Send transactional messages (order confirmations, shipping updates, etc.)
Send marketing / promotional emails or messages only if you have opted in, with the option to unsubscribe at any time
Improve our website, products and user experience (analytics, troubleshooting, testing)
Detect, prevent and investigate fraud or abuse
Comply with legal, tax and regulatory obligations

3. Sharing Your Information

We do not sell your personal data.
We may share your data only with trusted third parties who help us run our business, including:
Payment processors (e.g., Razorpay, Stripe, PayPal, etc.)
Logistics and courier partners (for shipping, returns and exchanges)
IT and service providers (website hosting, analytics, email service providers, CRM tools)
Professional advisers and authorities when required by law (e.g., auditors, law enforcement, regulators)
These partners are required to use your data only to provide the relevant services and to protect it appropriately.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in and maintain your session
Remember cart/wishlist items and preferences
Analyse website traffic and performance
Personalise your browsing experience and offers
You can manage or disable cookies in your browser settings. However, some features of the website may not function properly if certain cookies are disabled.

5. Data Security

We use reasonable and industry-standard security measures to protect your information, including:

SSL/TLS encryption for data transmission
Secure storage and restricted access to personal data
Internal policies to limit access to personal data to authorised personnel only
While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal data we hold about you
Request correction or updating of inaccurate or incomplete data
Request deletion of your data in certain circumstances
Object to or restrict certain types of processing
Withdraw consent for marketing communications at any time
Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@apostalcode.com
We may ask you to verify your identity before responding to your request.

7. Data Retention

We retain your personal data for as long as necessary to:

Fulfil your orders and provide services
Maintain your account (if you have one)
Resolve disputes and provide customer support
Comply with legal, tax and regulatory requirements
When data is no longer required, we will delete or anonymise it in a secure manner.

8. Children’s Privacy

Our website is not intended for use by children under 18 years of age.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. International Users

If you access our website from outside India, you acknowledge and agree that your information may be transferred to, stored in and processed in India, where our servers and some of our service providers are located. Data protection laws in India may differ from those in your country, but we will handle your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Your continued use of the website after such changes means you accept the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Apostalcode / VAGARI ENTERPRISE LLP
📧 Email: support@apostalcode.com

📍 Address: [Registered Business Address, City, State, Country, PIN]